At Snacfix, we strive to ensure that every order reaches you fresh, safe, and ready to snack on. Please read our shipping, return, and refund policies carefully before placing an order.

Shipping Policy

Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Timeline

Orders are typically delivered within:

• 3–5 business days for metro cities

• 5–7 business days for other locations across India

Delivery timelines may vary depending on your location and courier partner availability.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.

From time to time, Snacfix may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS so you can track your package in real time.

Delivery Delays

While we aim to deliver your snacks as quickly as possible, delays may occur due to:

• Courier partner issues

• Weather conditions

• Public holidays

• High order volumes

Snacfix is not responsible for delays caused by third-party shipping providers, but we will always try to assist you in resolving delivery issues.

Returns Policy

Due to the perishable nature of food products, we generally do not accept returns once the order has been delivered.

However, we will gladly assist you if:

• The product received is damaged or defective

• The wrong product was delivered

• The package was tampered with during delivery

To request assistance, please contact us within 48 hours of receiving your order.

Refund Policy

If your order qualifies for a refund, we will process it after reviewing the issue.

You may be eligible for a refund if:

• You received a damaged product

• The wrong item was delivered

• The order was cancelled before shipping

To initiate a refund request, please email us with:

• Your order number

• Photos of the product and packaging (if damaged)

• A brief description of the issue

Once approved, refunds will be processed within 5–7 business days to the original payment method.

Order Cancellation

Orders can be cancelled only before they are shipped.

Once the order has been dispatched, cancellations may no longer be possible.

To request cancellation, please contact us as soon as possible.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Email: helpdesk@getsnacfix.com
Website: www.getsnacfix.com

Our team will be happy to assist you.